Showing posts with label Continuous improvement. Show all posts
Showing posts with label Continuous improvement. Show all posts

Wednesday, February 1, 2023

Pushing The Envelope

By Jan S. Gephardt

For me, this past month has been one long (exhausting) experiment in pushing the envelope. You may know this phrase, which originated in the aeronautics field. It passed into more common usage after Tom Wolfe’s 1979 book The Right Stuff (about supersonic aeronautics and the early US space program) was made into a movie by the same name in 1983.

In aeronautics “the envelope” means the limits of an aircraft’s performance capability. Pushing past it is risky. But people (being humans) quickly generalized it to meanings beyond the aerodynamics field. So, no. I haven’t been out there test flying high-performance aircraft. The performance capability I’ve been testing is my own.

In my newsletter last month, I listed the major things I do for Weird Sisters Publishing, to help keep it moving forward and growing. “My job as Chief Cat-Herder and Manager of Weirdness for Weird Sisters Publishing boils down to Art Director, Copywriter, Production Manager, and Marketing Director,” I wrote. And as you might guess, when I try to embody all those roles I work a lot of long hours. Pushing the envelope becomes a way of life if I’m not careful!


In 1947 when this photo was taken, Chuck Yeager was a daring young test pilot. Here he stands next to the small, sleekly aerodynamic “Glamorous Glennis,” the Bell X-1 aircraft in which he broke the sound barrier – the first to do so and live to tell the tale.
In telling the story of Chuck Yeager (Pictured with his aircraft in 1947), Tom Wolfe popularized the expression, “pushing the envelope.” Photo from Bettmann/Getty Images, via WIRED Magazine.

 

Pushing the Envelope is Not a Good Lifestyle

Some of you will read that subhead and think “well, duh! Of course it isn’t!” Others may frown and think, “But I do that all the time!” Sad to say, “I do that all the time,” even though “Of course it isn’t!”

I suspect that working long hours and testing our performance capabilities – pushing our personal envelopes – is endemic to running a small business. I know I’m not alone when I end the day thinking, “I could have done more!” or “darn it, I didn’t finish it all!” Part of the reason I’m a “night owl” is that ever since I was a kid resisting bedtime, I’ve never wanted to stop when prudence demanded it. There’s always so much interesting stuff yet to do!

But recently I’ve rediscovered that when I’m so stressed out that my fingertips tingle, it is a very bad sign. It’s hard to see this fact in the moment, when I’m yawning my head off but still “in the flow.” But it’s actually more efficient – and I’m more effective – if I’ll stop, put it down, and go TF to bed! Or take a break. Or stop and refresh/reframe.


A little blond girl 6 to 8 years old hides under bed covers and reads a book at night by flashlight.
I didn’t only read under the covers after lights-out. More often my sister and I stayed up long after bedtime whispering to each other as we made up a collaborative story. Photo by “ocusfocus,” via 123rf.

 

In this Case I’m a Slow Learner

Every few years I have to re-learn this lesson. That isn’t just my guess or impression. I have hard evidence! Exhibit A? A blog post I wrote in 2020. Back then, I was juggling weekly posts on three different blogs (with different content) and trying to finish production on a publishing project.

Fast-forward to now. I’m trying to pre-schedule social media posts on four different outlets each week. Produce a bi-weekly blog. Consistently publish a monthly author newsletter. And also finish production on FIVE publishing projects. Oh, yes – and simultaneously write a new novel. On a deadline. Well, actually, they’re all on deadlines, aren’t they?

Sure. No pressure. Piece of cake, right?


Many thanks to More Famous Quotes for this observation from Gail Sheehy. It’s just as true now as it was when I first used it in 2020.

 

Continuous Improvement vs. Pushing the Envelope

I’ve gotten more efficient over time. I’ve developed much slicker systems for drafting and organizing each of those aforementioned functions. Each is a far smoother process than when I first started doing them. That’s because I frequently take time to reflect on what I’m doing, how I’m doing it, and why I’m doing it. Basically, it’s my take on the business concept of continuous improvement. And it works pretty well for me.

But nothing can be improved forever. Eventually we hit the ceiling, the apex of what’s possible, working with the given limitations. We can expand our envelope, our capacity, our limit, only so far. Pushing the envelope beyond that carries guaranteed problems, plus ever-greater risks of disaster.

But unlike with Chuck Yeager’s “Glamorous Glennis,” the risks to a person running a small creative business don’t include physically exploding, breaking up, or falling out of the sky. Our risks from pushing the envelope of stress lie more in the realms of disaster to our health and relationships.


This rather complex stress-cycle illustration, like most, has no definite beginning or end. It models a process for a work project that already has begun and is now perceived to be in trouble. Stakeholders understandably express a need for more control. This places added pressure (stress) on the team and sends them into fight/flight defensive behaviors. Trust diminishes, relationships and communications suffer, and there’s less collaboration. This leads to less creativity and an ever-lower likelihood of a successful outcome for the project. Which makes the stakeholders feel a greater need for control, and a new cycle begins.
None of the stress-cycle graphics I could find online exactly mirrors what’s going on in my case, but I liked this one for the way it included “less time/inclination for ‘new’ relational activities.” I’ve needed to force myself to stop and relax for family Movie Nights and conversations with friends. Many thanks to Visible Dynamics for the chart.

 

What’s the Answer? Or is that “What are the Answers”?

I certainly don’t want to bring on disaster to my health and relationships. And thank God I’m not forced to make a toxic choice. If I can just pull my head up out of the cycle and get a broader perspective, I can find a better way forward.

The first step is realizing, “oops, I did it again.” What’s needed after that is (1) getting perspective and (2) yet more “continuous improvement” – but of a different sort. Instead of optimizing my systems for doing specific tasks, I need to re-center on my ultimate goals. Are all of the things I’m doing still central to my primary objectives?

I often find that some of them don’t yield the same benefits they once did. I can stop doing them, or maybe adjust their requirements and do them less often. Is filling out a checklist that I’ve consistently neglected for a while still helpful? Or was it once a learning scaffold that I no longer need? Maybe it’s now busywork. Have I found that a certain measurement gives no helpful information, so I can stop measuring that thing/aspect?

Business needs – like life itself – are always changing. Pushing the envelope can create a powerful momentum if it’s well-targeted. But every once in a while all of us have to stop, back up, and review what we’re doing.

It’s not pushing the envelope alone that yields success. It’s (briefly, and only when needed) pushing the right ones.

IMAGE CREDITS

Many thanks to my image sources for this post, as noted in the cutlines above. They are WIRED Magazine, ocusfocus,” via 123rf, More Famous Quotes, and Visible Dynamics. Y'all helped me make my point, and I appreciate it! 😊

Wednesday, August 31, 2022

Using My Time Well

By Jan S. Gephardt

Am I using my time well? It’s been my most persistent self-question this summer. I “wear a lot of hats” these days, which means I’m busier all the time. I’m quite possibly doing more things and being more productive than at any other point in my life.

But am I using my time well?

I’m the Chief Cat-Herder and Manager of Weirdness for Weird Sisters Publishing, which means I’m not only an author, I’m also involved in editorial oversight, I’m the Art Director, and I’m also the Director of Marketing. That’s a fair number of “hats.” As more projects come together, it’s on me to package and market them. As well as (in many cases) to create them in the first place.

Thus, if I’m using my time efficiently to accomplish a defined set of goals, I can hope I’m using my time well.


Weird Sisters Publishing: We have tales to tell. This picture shows covers for The XK9 Series, Deep Ellum Stories, and The Windhover Tetralogy.
We have a growing list of tales to tell. (See credits below).


Am I Busy with the Right Things?

I’m busy for sure. But am I busy with the right things? We never get it “all the way right,” I think. I remember sometime back in the 1980s or ‘90s sometime the business concept of “kaizen” or “continuous” improvement” was the buzzword of the moment in American business. I guess it had jumped the Pacific at some point not long after WWII, but somehow it took a while to be the Next Big Thing. We didn’t hear so much about it here on the Plains after the Asian Financial Crisis of 1997.

But the underlying concept is the basically-sound principle that you try something and learn from it. Did it work? Okay, do it again. Did it flop bigtime? Why was it such a failure? Where was the flaw in our thinking? Did it semi-flop, and there are things we can salvage? “Learning by doing” is what teachers and parents would call it, and it works in all kinds of concepts.

That does mean I have to continually interrogate my practices. Am I busy with the right things? Am I using my time well?


It is not enough to be busy . . . The question is: what are we busy about? – Henry David Thoreau
That really is the question, H.D.! (Rescue Time).

What you Need to Do Depends on Where you want to Go

The Big Question all self-employed people must answer each day is: how shall I structure my time? How do I figure out what’s the best thing to be “busy about”?

My son and I have been freelancers for years, so we’ve been refining the way we use time for a while. On the other hand, my Beloved just recently retired. People and events have been filling his time ever since, and I have a sense that he’s been feeling “drowned in stuff to do.”

Ty and I have tried to offer suggestions, and I think he’s beginning to get the hang of this self-time-management thing. But his struggles have given me a new chance to re-evaluate my own time-use habits and practices.


“Stop setting goals. Goals are pure fantasy unless you have a specific plan to achieve them.” — Stephen R. Covey
Confusing, after what I just wrote? Yes. But it’s the latter half of that quote we truly need to heed. (Quotefancy).

Establishing Goals

When I ask, “Am I using my time well?” what I’m really asking is whether the things I’m doing are helping me achieve my goals. As my Beloved has begun to learn, to achieve them, first you must envision them. After that, it’s easier to set priorities to reach them.

A good, achievable goal is both a vision and a commitment to act. “I want to be rich and famous” is just a pie-in-the-sky dream without a plan full of specific steps and a willingness to work one’s butt off. Also: fair warning from people who’ve been there. Being both rich and famous is a hazardous quest that may or may not be worth the prize at the end.

Am I using my time well? I believe that yes, you really can be “too rich and too thin.” You also can be too famous – certainly, it’s possible to be too famous to keep (or even legally expect to keep) your personal privacy. So, ditch the clichés. They’re not helpful. Each of us must decide for ourselves – specifically – what “success” looks like for us.


“Define success on your own terms, achieve it by your own rules, and build a life you’re proud to live.” — Anne Sweeney
Sounds simple, but it’s actually a call for soul-searching. And being specific. (Quotefancy).

Charting a Course Based on Goals isn’t Straightforward.

Setting priorities helps answer the question of “am I using my time well?” However, they’re not the whole answer. I still have to get from “here’s my vision of what I want to accomplish,” to “I’ll get there by doing these specific things.” And now I’d like to add one more, very important note. What you want, and how you think you’ll get there, will change.

My sister wrote a great blog post on how she found that out the “long and interesting way” in the course of her career. I won’t call it “the hard way.” That puts a needlessly negative spin on the journey of discovery that is everyone’s life. It can be hard. But it can also be joyous and rewarding (pro tip: how you look at it determines what it will be for you).

So, like everyone, I must define my goals. Use them to refine and hone my priorities. Then prepare to be flexible. G.’s vision of “what she wanted to be when she grew up” evolved over time, and so will anyone’s. The more we explore and learn, the more we’ll be able to judge whether we’re still on a good course for our personal lives.


“The key is not to prioritize what’s on your schedule, but to schedule your priorities.” — Stephen R. Covey
In other words, make sure you visualize where you want to go before you try to figure out what to do today! (Quotefancy).

It Still Gets Messy

Even then, it can get messy. It’s possible to pull up short at any moment in the journey and realize, “Oh, rats! I made a mistake! That’s not using my time well at all!” A process I envisioned as easy or productive turns into a logistical nightmare. Or maybe it takes, like, ten times longer than I expected – and unfortunately the learning curve wasn’t the only reason it took that long!

No one is immune – certainly not me! Anyone who thinks they have all the answers is fooling themselves. I try to remind myself: Kaizen, Jan, and hold fast to the reminder that no, “kaizen” is not the giant kaiju rising up out of the Pacific to destroy my schedule and spoil all my dreams.


This is a montage of two cartoons. In the first a knight is confronted by a fire-breathing dragon, and thinks, “DARN! There goes my To-Do list for today!” In the second cartoon, the first panel is marked “Your ‘Plans’.” In it, a person rides their bicycle up a straight, slight incline to a checkered flag. The second panel is marked, “The Universe’s Plans for you.” In it, our bicyclist confronts: 1. a much steeper incline. 2. a pit full of rocks. 3. a rope bridge over another pit. 4. a choice between a lake full of water with a boat and a steep climb to get out or a zipline. 5. More hills. 6. A steep canyon with a ladder to climb up the other side, but it’s raining on it. 7. Another steep incline – but there’s a sun shining from above. The checkered flag is not visible.
Time for a few more “learning takes”! (See credits below).

Instead of despair, what’s needed is what my son’s kindergarten teacher called a “learning take.” Oh, yes, and patience. Lots of patience. Maybe also some humility. We must be willing to admit we called it wrong and try again. Take a run at problems from another direction, and it might just unlock new insights.

And really, isn’t gaining a new understanding that unlocks a better way of doing something valuable in its own right? Yes, learning from a failed plan or a bad idea is frustrating. But gaining new insights and improving how I do things most definitely qualifies as using my time well!

IMAGE CREDITS

Once again, Quotefancy made it much easier to develop this post than it might otherwise have been. Many thanks to them for the two illustrated quotes from Stephen R. Covey, as well as the one from Anne Sweeney (see individual URLs in the cutlines). The Henry David Thoreau quote came courtesy of Rescue Time. Many thanks to both!

The Weird Sisters Publishing array of “Tales to tell” incorporates cover artwork © 2019-2022 by Jody A. Lee, Lucy A. Synk, and Chaz Kemp. That header image and the cartoon montage at the end of this post were designed and built by Jan S. Gephardt.

We owe particular thanks to two different sources for the cartoon montage. First, many thanks to cartoonist and “Psychotactics Blog” author, the talented Sean D’Souza. He created the “To-Do List”-busting dragon cartoon (read the blog post, while you’re at it!). Second, we really appreciate Doghouse Diaries, the original source of the much-reposted-but-seldom acknowledged cartoon about how one’s plans too often stack up against “The Universe’s Plans for You.” Thanks, Will, Ray, and Raf! We at Weird Sisters and Artdog Adventures appreciate you!